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VP – Technology Service Delivery

About our client

Our client is a business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. They use their specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

Job Description

The candidate will manage end-to-end technology delivery and operations for core banking clients, drive solution-led growth, and ensure high-quality service performance. This includes leading solution design and implementation, managing client portfolios, improving service efficiency, ensuring SLA and compliance adherence, coordinating with internal and client stakeholders, and maintaining accurate incident and operational documentation.

Key Responsibilities 

•Demonstrate strong thought leadership with the ability to identify and champion data-driven solutions, backed by solid financial acumen.

•Apply good understanding of technology solutioning, system design, and networking technologies (MPLS, IPSEC VPN, SD-WAN), along with basic knowledge of Active Directory and cloud concepts.

•Prepare and deliver clear, high-impact presentations and analytical reports using Microsoft PowerPoint and Excel.

•Drive adoption of key enterprise capabilities to support continuous improvement and operational excellence.

Qualification/Experience 

•Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.

•Managing service delivery of large client relationship in Banking industry

•Willingness to work in a 24 x 7 environment.

•Good understanding of Networking, Systems, Voice and business applications.

•Good presentation and interpersonal skills. Excellent problem-solving skills in a cross functional environment


Job Location: Manila, Philippines
Experience: 18+
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Senior Director Procurement

About our client

Our client is a BPM services provider. They offer solutions for clinical & non-clinical management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. 

Job Description  

•Develop and implement procurement strategies aligned with organizational goals. 

•Oversee end-to-end procurement processes. 

•People management & Client management. 

•Manage stakeholder relationships and ensure effective communication across teams.

Qualification / Experience 

•Graduate / Postgraduate.

•Strategic Sourcing & Procurement.  

•Strong leadership and people management skills. 

•Experience in Stakeholder Management. 

Job Location: Manila, Philippines
Experience: 20 +
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Practice Leader Data Management and Analytics

About our client

Our client is a leading multinational firm specializing in data analytics and digital transformation services which help global organization harness the power of data to make smarter decisions and drive intelligence across digital operations. With deep expertise in analytics, digital transformation, and operations management, combined with strong industry knowledge—they deliver tailored solutions that enable businesses to innovate, optimize performance, and stay ahead of the competition.

Job Description

We are seeking a Practice Leader Data Management and Analytics to drive sales growth and ensure seamless delivery of our data management offerings. This pivotal role will shape the future of data modernization by helping clients unlock value from unstructured data, identifying opportunities for data-driven solutions and intellectual property, and leading large, multi-disciplinary teams across diverse industries.

Key Responsibilities

•Drive revenue growth through targeted sales strategies and go-to-market plans.

•Acquire new clients and create winning proposals for data modernization and governance programs.

•Expand client relationships, ensuring retention, upsell opportunities, and value-driven engagement.

•Lead data strategy, advising CXOs on modernization, governance, migration, and data quality.

•Own solutioning & innovation, designing enterprise data solutions and developing reusable IP/accelerators.

•Oversee delivery across data portfolios, ensuring quality, profitability, and risk management.

Qualification / Experience

•Bachelor’s/master’s in data science, IT, Business, or related field.

•Proven success in winning and delivering data management accounts.

•10+ years in data delivery or leadership roles.

•Strong expertise in data engineering, warehousing, lakes, cloud (AWS/Azure/GCP), and governance.

•Experience with Agile/Scrum or hybrid delivery models.

•Excellent leadership, communication, and stakeholder management.


Job Location: Australia
Experience: 20+
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VP Operations - Utilities

About Our Client

Our client is a business evolution partner, providing tailored solutions that leverage data to drive smarter decisions and enhance digital operations. With expertise in analytics, digital transformation, and operations management, combined with deep industry knowledge, they deliver solutions that help organizations outperform the competition.

Job Description

The candidate will deliver key operational functions, including managing seamless transitions and migrations, fostering collaboration across teams, and aligning organizational roles to achieve performance goals. They will support growth initiatives and offshoring opportunities while implementing measures to ensure budget adherence and operational efficiency.

Key Responsibilities:

•Lead and manage outsourced utilities operations, ensuring consistent service delivery.

•Oversee performance against SLAs and proactively address potential issues.

•Establish reporting and review mechanisms with clients.

•Guide and coach operational teams to achieve goals and drive continuous improvement.

•Develop strong relationships with senior client stakeholders.

•Recruit, retain, and develop high-caliber staff, supporting professional growth.

•Drive process improvements to achieve best practices and optimal results.


Job Location: Pune / Noida
Experience: 16+
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Sr. Director / VP RCM Operations

About our client 

Our client is a service provider. They offer solutions for clinical & nonclinical management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. 

Job Description  

•Oversee end-to-end revenue cycle management 

•Lead large-scale teams and manage multi-site operations for diverse clients. 

•Collaborate with internal stakeholders and clients to deliver operational excellence 

•Ensure compliance and continuous improvement initiatives 

Qualification / Experience  

• Candidate must by a Graduate / Postgraduate 

•Expertise in RCM software, compliance, and service delivery transformation 

•Strong leadership, analytical, and decision-making skills

Job Location: Philippines
Experience: 20 +
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Chief Financial Officer (CFO)

About our client

Our client is a leading and reputable real estate developer in the Philippines, widely recognized for its diversified portfolio spanning residential, commercial, and mixed-use developments. Known for its strong market presence, sustainable growth, and commitment to innovation, the organization plays a significant role in shaping urban landscapes across the country. 

Job Description

The Chief Financial Officer (CFO) will lead the overall financial strategy and operations of the organization. This includes planning, implementing, and managing all financial and accounting activities while providing strategic decision support to executive leadership. The role encompasses business planning, budgeting, forecasting, negotiation, investor relations, compliance, and risk management—ensuring strong fiscal stewardship and supporting long-term sustainable growth. 

Key Responsibilities

•Provide leadership, direction, and management to the finance and accounting teams. 

•Oversee cash management, investments, insurance, budgeting, and financial reporting, support financial strategy and manpower planning. 

•Provide strategic guidance to the CEO/President and executive leadership team. 

•Advise on long-term business and financial planning initiatives. 

•Lead forecasting, budgeting, and preparation of all financial reports; analyse operations to identify cost improvements and process enhancements. 

•Develop and implement best practices and tools for effective fiscal management, cross-functional workflows, and project coordination. 

•Perform risk management by analysing liabilities and investments; evaluate capital structure and fundraising strategies.

Experience  

•A seasoned finance leader with 20+ years of extensive experience in financial planning, corporate finance, and strategic leadership, ideally within large, complex organizations. 

•Strong background in budgeting, forecasting, investments, risk management, and financial reporting. 

•Excellent stakeholder management and communication skills, with the ability to influence at the highest levels. 


Job Location: Mandaluyong
Experience: 20 +
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VP Sales & Marketing

About our client

Our client is one of the leading and diversified conglomerates in the Philippines. They have established strategic holdings in key industries like banking, real estate, power, hospitality, sugar, and infrastructure making it a reliable partner in economic development.

Job Description

The VP of Sales & Marketing is responsible for developing and executing strategic marketing plans, managing commercial operations, and driving revenue growth for the company. This role requires a dynamic leader with a proven track record in sales, marketing, and operations management within the utilities sector. 

Key Responsibilities: 

• Develop and implement comprehensive marketing strategies to effectively promote products and services.       

• Conduct market research to identify opportunities, customer needs, and industry trends, adjusting strategies to remain competitive. 

• Lead and motivate the sales team to achieve revenue targets enhance customer acquisition, and drive market penetration.

• Oversee contract negotiations, pricing strategies, and service agreements to ensure profitability and long-term client relationships.

• Develop and manage corporate communications, including press releases, social media content, and public relations activities. 

• Monitor financial performance and implement corrective actions to ensure the achievement of financial goals.

Experience

Minimum 15 years of experience in sales, marketing, and commercial operations, preferably in the utilities or energy sector. 

 


Job Location: Philippines
Experience: 15+
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Director/Sr. Director – Revenue Cycle Management (RCM) Product (Consulting)

About Our Client

Our client is a global business process management (BPM) organisation which provides a wide range of services to clients across multiple industries. 

Brief Role Description

We are seeking a highly skilled Director or Senior Director to join our team as a Techno-Functional Expert in the field of Revenue Cycle Management (RCM). This role serves as a vital bridge between business stakeholders, domain experts, and technology teams, and will play a key role in developing a next-generation RCM platform that leverages outcome-driven automation and AI-powered capabilities.

This platform will focus on enhancing areas such as claims automation, autonomous coding, collections, analytics, and denials management.

Job Responsibilities

- Collaborate with RCM stakeholders (operations, compliance, technology) to capture and document detailed business requirements across intake, coding, billing, claims, accounts receivable, and denials.

- Define clear user stories, business rules, data flows, and expected system behaviors aligned with business outcomes.

- Work with product managers to prioritize features based on business value, operational impact, and technical feasibility.

- Provide field-level insights across the full lifecycle—from patient intake through back-end collections and appeals.

- Stay abreast of industry trends and provide guidance on compliance, best practices, and AI/automation adoption.

- Act as a trusted liaison between business users and technical teams, ensuring alignment between solution design and functional requirements.

- Collaborate with architects and engineers on data models, workflow orchestration, and integration of AI/ML models.

- Support user acceptance testing (UAT) to validate that system outputs meet business expectations.

Qualification

- 10+ years of experience in RCM operations, business analysis, or product development, preferably in a healthcare technology or BPO environment.

- Strong understanding of end-to-end RCM workflows, common bottlenecks, and operational challenges.

- Familiarity with major RCM platforms and EHR systems such as Epic, Cerner, Athena, and clearinghouse integrations.

Job Location: Gurugram
Experience: 15+
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General manager for RCM Digital Transformation

About our client

Our client is a leading Business Process Management (BPM) and outsourcing orgnisation. They combine their deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. They co-create and execute the future vision of 400+ clients with the help of their 44,000+ employees. Their global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom, and the United States.

Brief Role Description 

This role will be pivotal in driving the digital strategy, ensuring alignment with business goals, and fostering a culture of innovation within the organization.

The candidate should possess deep knowledge of the healthcare landscape, exceptional leadership skills, and a passion for leveraging technology to improve outcomes.

Job Description

• Define and execute digital transformation strategy aligned with healthcare service goals (UM, CM, RCM).

• Proficiency in deploying enterprise-wide automation using GenAI, AI/ML, and RPA.

• Experience in managing end-to-end technology rollouts and platform integration.

• Expertise in change management and training programs for digital adoption.

• Experience in developing KPIs to measure digital performance and optimize outcomes.

• Experience in ensuring compliance in all transformation initiatives and conducting market research to inform future tech investment decisions.


Job Location: Gurugram
Experience: 16+
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We at Spencer ‘n’ Hills, are committed to close executive roles with the highest calibre professional.

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